Contact and visit

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Due to the Covid-19 outbreak, our retail store will be closed until further notice.  Please place orders online.  Curbside pickup is available for local orders.  Please visit our policies page for pickup instructions.  Thank you!

Business Hours

Day Hours
Tuesday - Friday 11:00 AM–6:00 PM
Saturday 10:00 AM–4:00 PM
Sunday, Monday Closed

Contact us

Phone​: (315) 479-0400


Syracuse Soapworks products are available in our Salt City Artisans gift store located in Syracuse’s historic Hawley-Green neighborhood. Off-street parking is available on the side of the building.


Salt City Artisans (home of Syracuse Soapworks)
226 Hawley Ave
Syracuse, NY 13203

Map and directions


Make your special day even more memorable by offering your guests personalized favors. We offer custom design services for weddings, showers, special events. Our packaging can be simple and elegant or as funky as you want. But the soap will always be 100% natural. Ask us about custom order pricing and quantity discounts.

Wholesale information

We distribute our products throughout the country, in gift shops and natural food stores. If you own a store and would like to carry our products, please contact us so you can access to our wholesale information page. You will need to provide a reseller certificate number.