We ship via the United States Postal Service from Syracuse, N.Y.
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If, for any reason, you are not completely satisified with one of our products, you may return the product for your money back provided you first contact us for a return authorization number.
To request a return authorization number, please send an e-mail to firstname.lastname@example.org. In your message please provide your invoice or order number, the item name (or number) and the reason for your return.
We will then provide you with a return authorization number and shipping address. Please note that the buyer is responsible for charges associated with return shipping, including insurance.